At Blendomart, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Eligibility for Returns
- Returns are accepted only for:
- Damaged products
- Defective products
- Incorrect items received
- Returns must be requested within 7–14 days of receiving your order.
- Products must be in their original packaging with all accessories and tags intact.
How to Request a Return
- Contact our support team via email or phone with your order number and details of the issue.
- Our team will guide you through the return process and provide a Return Authorization if eligible.
- Please do not send the product back without prior approval.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error (wrong or damaged product).
- Ensure the product is securely packaged to prevent further damage during transit.
Refunds
- Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed using the original payment method within 7–10 business days.
- Shipping costs are non-refundable unless the return is due to our error.
Exchanges
- Exchanges are available for damaged, defective, or incorrect products.
- Contact our support team to request an exchange, and we will provide instructions on how to return the item and receive a replacement.
Non-Returnable Items
- Opened skincare or beauty products (unless defective or damaged)
- Products damaged due to misuse or negligence
- Gifts or promotional items
Contact Information
For any questions regarding returns or refunds, reach out to us:
- Email: support@blendomart.com
- Phone: +92 3391213140
- Address: House # near Makki Masjid, Street, Aslam
Nagar, Kashmir Road, Sialkot
